Question 1

How do I enroll my child?

Accepted Answer

For regular enrollment, we recommend starting with a school visit. After your visit, you can complete the enrollment form, submit the required documents, and pay the registration fee to secure your child’s spot.
For one-day care, bookings can be made in advance online or through our administrative team.

Because enrollment steps and fees may vary by program, please see our Admissions & Fees page for full details.

We encourage families to book visits early, as some age groups fill quickly. 
One-day care bookings are scheduled case-by-case and are often available, so please feel free to contact us. Our team is happy to check availability and guide you through your options.

Question 2

Do you offer one-day care?

Accepted Answer

Yes. We offer one-day care that can be booked in advance without full enrollment. 
Feel free to contact us and we will be happy to check availability for your chosen date.

Question 3

Do you offer part-time or half-day options?

Accepted Answer

Families are welcome to pick up earlier or drop off later if needed, but our tuition is based on a full-day program. This helps us secure your child’s spot, plan staffing, and provide fresh meals consistently throughout the day.

For flexible needs, we also offer one-day care that can be booked in advance through our administrative team. 
Please contact us for current availability.

Question 4

Is there a waiting list?

Accepted Answer

Enrollment is offered on a first-come, first-served basis, and some age groups fill quickly. If your preferred program is full, we’ll add you to our waiting list and contact you as soon as a spot becomes available.

Early registration is encouraged, especially for younger age groups.

Question 5

Do you offer priority enrollment for siblings?

Accepted Answer

Yes. When space allows, we do our best to support families when planning future enrollment.
We love seeing siblings grow together in our community and we’re always happy to welcome younger siblings when they’re ready to join.

Question 6

Do you offer sibling discounts or financial assistance?

Accepted Answer

Sibling discounts may be available for families with more than one child enrolled.
Limited fee assistance or waivers may be considered case-by-case, depending on circumstances.

Please feel free to speak with our administrative team during enrollment for more information.

Question 7

What fees do I need to pay?

Accepted Answer

Fees typically include:
Application fee
Capital fee (includes medical check-up, uniforms, and infrastructures)
Parents Forum (includes experts-led, parenting support programs)
Annual activity fee
Monthly tuition

Because fees may vary by program, please see our Admissions & Fees page or contact us for full fee breakdown.

Question 8

How often are fees paid?

Accepted Answer

Initial fees (such as application and capital fees) are paid during enrollment, and tuition is billed monthly.

We may offer a few payment options depending on family circumstances. Please feel free to inquire with our administrative team during enrollment.

Question 9

Are there additional charges we should know about?

Accepted Answer

We aim to keep fees transparent. 
Any optional or additional services (such as trips or special events) will be communicated in advance. 
Please inquire with our administrative team for full details.

Question 10

Are snacks/learning materials extra?

Accepted Answer

No, they are already included in monthly tuition.

Question 11

Are uniforms provided?

Accepted Answer

Yes, uniforms are provided as part of the enrollment package.

For daycare, we kindly ask parents to prepare an extra set of clothes for daily showers and occasional messy play.

Question 12

Can we tour the school before enrolling?

Accepted Answer

Absolutely! We encourage families to book a school visit to get to know our environment, routines, and staff.

However, to protect our children's safety and privacy, all visits have to be booked at least 24 hours in advance. Walk-in visits may not be accommodated.

Question 13

Do you accept children with allergies or medical needs?

Accepted Answer

Yes, on a case-by-case basis. 
Please inform us during enrollment so we can review whether we can safely accommodate your child’s needs. We prioritize each child’s wellbeing and want to ensure our environment can provide appropriate support.

Question 14

What is your withdrawal/refund policy?

Accepted Answer

A written notice is required before withdrawing from the program. Refund policies and timelines are explained during registration.

Question 15

Can I reserve a future spot?

Accepted Answer

Yes. With a paid application and capital fee, you can reserve a regular spot for an upcoming intake, subject to availability.

One-day care bookings are handled case-by-case and are often available.

Question 16

Can we enroll mid-year?

Accepted Answer

Yes, mid-year admissions are possible if space is available in your child’s age group. Please contact us to check availability.

FAQ